Westman Village: Mitsubishi Electric's Largest Canadian Multi-Unit Residential Village
The Challenge
Westman Village: Mitsubishi Electric's Largest Canadian Multi-Unit Residential Village
Westman Village is a new development by Jayman BUILT located in the community of Mahogany in Calgary, Alberta. The development is directly backing onto Mahogany Lake. The project thoughtfully weaves convenience, diversity and accessibility into an all-inclusive suburban community concept. Redefining the way new homes are built, bought and lived in, the carefully designed community includes condominiums, townhomes, seniors' residences and long-term leasing condos. The five different product types feature desirable amenities, connectivity and concierge services. Owner possession of these luxury homes is ongoing into 2019.
Dennis Aucoin, the Senior Development Manager for Westman Village, explains that many of the prospective new residents and homeowners would be downsizing. To offer them an attractive product, the units needed to be quiet and the building had to create a seamless transition with top-quality products that would meet high expectations. This includes everything from the finishes to the heating and air conditioning units. The heating and cooling units also had to be energy efficient, as Jayman BUILT prides itself on green construction, being the first builder in Alberta to have solar panels as standard on all their new homes.
“We were attracted to the Mitsubishi Electric brand because we consider it the Cadillac of heating and cooling units.” Dennis Aucoin, Senior Development Manager/Senior Project Manager, Westman Village, Jayman BUILT
“It's great that Jayman BUILT understands the importance of energy efficiency and putting more emphasis on the comfort of their customer, leading the way in the industry. A lot of other developers aren't doing that - just going with the lowest priced option. They bought a very premium product and they are doing their customers a great service.” Mark Diaz, Project Manager and Technical Sales Representative for Klass Mechanical

The Solution
This project is Mitsubishi Electric's largest Canadian multi-unit residential development. Mitsubishi Electric individual split and centralized VRF systems were chosen thanks to their efficiency and reputation. Their whisper-quiet sound was also a deciding factor, as the units emit about half the noise of a regular unit in a house. The slim, suitcase-style units were perfect for more compact living spaces.
Ease of maintenance was also a deciding factor.
Furthermore, the Mitsubishi Electric units are all about consumer comfort and use unique design and engineering solutions to deliver it. Typically, a normal air conditioner runs on full blast, cooling the entire space then shutting off. But these units are built to get to a certain temperature and maintain it, which allows for lower energy use and improved comfort.
“For us getting into leased seniors and rentals, we wanted a product that was going to be somewhat maintenance free and last the test of time. From what we've heard, these units hold up. We did our research.” Dennis Aucoin, Westman Village, Jayman BUILT

The Results
Owner and resident possession of the units is ongoing, but early reviews have been positive, with the unique community development garnering media attention, including in the Calgary Herald.
Summary
Distributor: Klass Mechanical Sales Ltd., Calgary, Alberta
HVAC Contractor: Comfort-Aire Ltd., Calgary, Alberta
Developer: Jayman BUILT
Engineer: Reinbold Engineering Group, Calgary, Alberta
Industry: Residential
Size: 7 six-storey buildings, 9 luxury townhome buildings
Challenges: To provide a livable space with a decentralized cooling system that could deliver on key selection criteria.
Selection Criteria:
- Energy efficiency
- Quiet indoor and outdoor units
- Seamless integration with in-floor heating
- Proven performance in harsh environments
- Low maintenance
- Longevity
Design/Engineering Solution:
Mitsubishi Electric Outdoor unit models:
- PUY - A*NHA7/NKA7 - 683
- PUMY - P*NKMU - 18
- PUHY - P*TKMU - 4
- MXZ - 8C48NA/NAHZ - 57
- MUZ - FE12NAH - 1
Mitsubishi Electric Indoor unit models:
Wall-Mounted:
- MSZ-FE12NA-8 - 1
Multi-Position Air Handler:
- MVZ-A*AA4 - 2
- PVA-A*AA7 - 649
Ceiling Concealed:
- PEAD-A*AA7 - 19
- PEFY-P*NMAU - 48
- SEZ-KD*NAR1-TH - 176
Results:
- Occupation ongoing, but early positive results
- Media coverage in Calgary Herald
Frequently Asked Questions
How can cold-climate heat pumps support senior living retrofits in older buildings?
Ductless cold-climate heat pumps can provide heating and cooling without requiring a conventional boiler or rooftop HVAC system. At Vilnius Manor, the M-Series H2i Cold Climate ductless system was selected because the existing building could not accommodate those traditional system types.
How can ductless heat pumps improve comfort and ease of use for senior residents?
Features such as quiet operation, room-by-room controls and automatic temperature management can make the system easier and more comfortable to use. At Vilnius Manor, the indoor units operate as quietly as 22dB, use an i-See Sensor to identify hot and cool spots, and include a wireless remote with a large, easy-to-read display.
What does the Vilnius Manor case study report about long-term heat pump reliability?
The case study states that the systems have been operating since 2011 with minimal required maintenance and no major service calls. The owner and tenants were also reported to be pleased with system performance.
