kumo cloud
The smarter way to manage your home comfort.
Effortlessly control your climate from your smartphone.
Adjust settings anywhere, save energy, and always
come home to the perfect temperature.
Put the power in your hands.
Remote access
Adjust temperature, fan and dry mode from anywhere.
Zone control
Manage individual rooms or entire properties.
Scheduling
Automate temperature changes with daily/weekly programs.
Holds
Override schedules temporarily or permanently.
Alerts and notifications
Receive push alerts for dirty filters, errors, and temperature extremes.
Smart home integration
Works with Alexa and Google Home.
How it works
- Connect to 2.4 GHz Wi-Fi with internet
- Download KUMO Cloud app
- Create an account with a valid email
- Add your system zones and begin control
KUMO Compatibility Matrix R-454B
*Please note that an interface/accessory is required for units without built-in Wi-Fi. For units requiring the PAC-USWHS002 interface, please refer to the Kumo instruction manual for Wi-Fi setup guidance. For units with built-in Wi-Fi, please consult the indoor unit operation manual for Wi-Fi setup instructions.
How-to guides
Getting started
Download the app
- iOS (13.0+) / Android (5.1+)
- App Store or Google Play
Create an account
- Use a valid email address
- Verify via email link
Wi-Fi setup tips
- 2.4 GHz Wi-Fi only (not 5 GHz/6 GHz)
- Must have active internet connection
- Keep strong signal at units (≥ -60 dBm)
- Use a mesh network for large homes. E.g. Google Nest Wi-Fi
- Ensure router allows enough connected devices
Control basics
Tap ‘Home’ to access:
- Zones = individual rooms
- Sites = properties (e.g. Home, Cottage)
Available modes:
- Heat 🔥
- Cool ❄️
- Auto 🔁 (dual setpoint)
- Fan Only 💨
- Dry 💧
Adjust:
- Fan speed & vane direction
- Adjust temperature, fan speed, vent direction and dry mode from anywhere
Scheduling and holds
Set events
- Tap ‘Program’ → ‘Set New Event’
- Select zone, time, temp, days
Holds
- Change temp → “Hold Until” appears
- Options: Temporary, Holiday, Permanent
- Tap ‘Run Schedule’ to cancel
Settings
App settings
- Units: °F or °C → Settings → System Setup
Notifications and errors
Enable push alerts in Settings → Notifications for:
- Dirty filters
- Low battery
- High/low temps
- Equipment errors
Tap ‘Help’ to view issues.
For support with the Kumo app:
Contact a local contractor or email kumosupport@mitsubishielectric.ca
For support with your heating and cooling system:
Contact a local contractor.
Extras
- Use optional wireless temp/humidity sensors
- Control humidifiers, dehumidifiers, and ventilation systems via kumo station*
* subject to availability