Mitsubishi ElectricCANADA

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Mitsubish Electric Statement Regarding Internet Sales

MARKHAM, ON, March 1, 2006 - The HVAC Division of Mitsubishi Electric Sales Canada Inc. is committed to providing reliable and innovative mechanical cooling and heating solutions to our customers. To support this effort we do not authorize online retail sales of our products for a number of different reasons.

Mitsubishi Electric cooling and heating products come in a wide assortment of technologies, capacities and styles and each solution must be analyzed and selected by a trained HVAC professional to ensure that it meets the specific requirements of your application. In addition:

1. Without the assistance of a trained HVAC professional, you the consumer may base your decision on limited information and may purchase the incorrect products and accessories for your application.

2. You will not enjoy the same level of personal and professional installation and after-the-sales service and support unless the product is purchased from an authorized Canadian dealer in your area. Our authorized dealers perform many important services involved with the selection and usage of our products, and those services cannot be provided over the Internet.

3. A trained and experienced HVAC dealer will size our product to meet your specific comfort requirements based on an on-site inspection of your home or office. The dealer will take into account the entire environment of your installation. Improper sizing can lead to improper operation. To prevent this from happening, our authorized dealer will survey your application to ensure that your specific requirements are met. They will verify your needs for:

4. The only way that you can be certain of full warranty protection and unmatched performance is by purchasing your product from an authorized Canadian dealer.

5. All our products are designed to meet Mitsubishi Electric's industry leading standards for durability and quality. Mitsubishi Electric also tailors the design of our products sold in each country to meet the unique requirements of that country's climate and regulatory standards. Purchasing your product from an authorized Canadian dealer is the only way to guarantee that your product was designed to meet the unique needs of the Canadian climate and regulatory standards.

Mitsubishi Electric has selected the finest HVAC distributors in the industry to carry our products and, working with them, we have assembled the best and most knowledgeable HVAC dealers to provide you with the finest sales, installation, and service support possible. Your regional Canadian distributor can direct you to the authorized dealer(s) for your area. We highly recommend that you call upon this network as your best and most reliable source for Mitsubishi Electric's high quality and reliable products.

About Mitsubishi Electric's HVAC Group
For more than 30 years, the HVAC (Heating, Ventilation and Air Conditioning) Group of Mitsubishi Electric Sales Canada Inc. has been a leading marketer of intelligent, dependable air-conditioning, heating and energy recovery ventilation products in Canada.

The company's product line includes Mr. Slim split-ductless systems, Zuba-Central forced-air heat pump systems, City Multi Variable Refrigerant Flow (VRF) systems, Lossnay and RenewAire Energy Recovery Ventilators. Additional information on Mitsubishi Electric is available at

Mitsubishi Electric Sales Canada Inc.'s head office is located at: 4299 14th Avenue, Markham, Ontario L3R 0J2